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Urban Nursery

The Granary

Lyng Road





01823 698188

VAT Number

860 5186 23

Business Directory

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Baby Clothes

Buggies Accessories

Buggies & Strollers

Car Accessories


Car Seats

Changing Bags

Christening Gowns

Cot & Crib Bedding




High Chairs

moses baskets

cot beds

Travel Cots

Travel Systems

Tandems Triples & Quad



Gates and guards


safety accessories


Nursery Furniture

Rockers & Bouncers

Ride on & rocking toys

Wooden Toys

Mobiles & Musical

Activity Mats

Outdoor Toys

Three Wheelers

Baby car seats 0 - 1

Baby Car Seats 9mths - 4 Years

Baby High Back & Booster Seats

Acceptance of order

The contract in respect of the products supplied by us to you comes into existence when your order has been accepted by us. For the avoidance of doubt, receipt of an order via our Site does not constitute acceptance of an order.

Your right To Cancel

You have the right to cancel your order with us at any time before the expiry of 7 days from the day after the date of delivery, goods not yet delivered please contact us here expressing your wish to cancel

Please note that if your order has been processed we are unable to cancel it and therefore return costs are at your expense.

If the delivery address refuse delivery of the goods or if you do not respond to the "sorry we missed you" card left by your driver, your order will be returned to the sender Urban Nursery and you will be charged for the return of the order.

bulletOnly items that are in their original packaging and in new condition will be accepted for returns.
bulletYou will be responsible for Postal costs for returned items, unless items are damaged or defective.
bulletReturns may be subject to a 10% restocking fee.
bulletItems that are dirty, washed or used will not be accepted for refunds.
bulletPostage costs and gift-wrapping are non-refundable.
If you return an item that is used condition and proved no defect through manufacturing fault you will be liable for returns postal cost to get the item back to you.



Hassle-Free Returns


You must inspect the item / product within two days of receipt for any signs of damage / fault, especially for Furniture and Cots, if There is any sign of damage, eg: Door Panel split, we will send you a replacement Door.

If you do sign receipt on received goods that is in good condition, and fail to notice damage after 2 days, we may not accept any claim.

If the box is Damaged when you recieve your goods, please make a note on Delivery drivers paperwork. eg: Box is damaged and unchecked.

You may of course return any items purchased from  within 7 days, but please request a returns number first.

If your item is returned through your choice, ( not through any defect )       A charge will be incurred for the original Postage / Courier fees

EG: Link Letter Pack �5.50 / City Pack �6.50 / Parcel's �10.00 + depending on weight.

Please note - We cannot refund monies back if we have not issued a returns number, If goods are sent back to us without an returns number. we will be unable to issue you with a refund, therefore please ensure you obtain an Returns number. Returns costs are at your expense.

Product Guarantee

All items purchased from Urban Nursery are covered by a 6 months guarantee.

We will exchange or repair any product if it displays a manufacturing fault within 28 days.

If it displays a manufacturing fault after 28 days but within the guarantee period we will repair or send spare parts to you free of charge.

Accidental damage and damaged caused by misuse is not covered by this guarantee and therefore a charge will be made. If you have damaged any of your nursery items you may be able to make a claim against your household contents insurance.

This warranty does not affect your statutory rights

Specifications, Colours, Weights and Sizes

We reserve the right to alter specifications without prior notice. All sizes and weights given as a guide only and are approximate. Representations of colour are approximate due to the limitations of photographic and calibrations of different output devices. All goods are subject to availability. If sold out, free offers may be substituted with an item of the same value. Accessories supplied to co-ordinate with the main product may differ in shade, this is normally caused by the manufacturing process and is not a fault.




Delivery Information

We aim to deliver your order within 4 working days (subject to availability). Any selected items that will take longer will be indicated clearly on the product information page prior to ordering. If your order does not arrive within 7 working days please inform us via e-mail.

Delivery Charges

Delivery is Free* to all Orders over �25.00 and in the areas shown in Green on our delivery map. for outside UK Mainland and international / European orders please email first for delivery charges

Orders Below �24.99 incur a �7.50 Charge


Wrong or Missing Items
If you receive wrong items or are missing items, we will replace the items - at no cost to you. Just contact our Customer Service Department by email at



Welcome to Urban Nursery your Online Discount Baby Nursery Shop, Fast Secure Delivery, We have the reputation for stocking quality goods at reasonable prices, which can be purchased securely through our Website. Customer needs and expectations is our number one priority. If there is something you need but cant find please phone one of our dedicated  staff, they will be only to pleased to help.

Christening Gowns & Outfits beautifully detailed and affordable, Free Worldwide Delivery 

Baby Bedding

Baby Blankets

Baby Nursery Shop

Baby Walkers


Umbrella Strollers


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